Order management

This is the order process:

  1. Once the purchase is made through the Web, a copy of the order is automatically received in the client's email.
  2. The order arrives at our warehouse, the stock of the requested references is checked and a confirmation email is sent with the final invoice. This process is carried out in approximately 24-36 hours (except weekends).
  3. The customer makes the payment by the chosen method and once we have the payment confirmation, the order is sent the same day, provided we have that confirmation before 2pm.
  4. The order is sent by SEUR-24 within the Iberian Peninsula and via FEDEX to the rest of the world.